Temporary Closure of Inland Border Facilities (IBF) – 16-19 August 2022

If you need to attend an IBF during these periods, you must attend either Sevington or Holyhead IBF: 

  • Sevington IBF, Ashford, TN25 6GE 
  • Holyhead IBF, Parc Cybi, A55 Junction 2, Holyhead, LL65 2YQ 

If you attempt to attend an IBF that is closed during this period, you will be redirected to Sevington or Holyhead IBFs.  

Dover Western Docks and Stop 24 will remain open throughout this period, but HMRC services will not be available at these locations.

As is currently the case, live animals cannot be accepted at Sevington IBF. For any vehicles requiring customs processes relating to live animals in the South East, you will need to attend (as you do now) either: 

  • Dover Western Docks, Freight Clearance Centre, Cruise Terminal 1, Lord Warden Square, Dover CT17 9DH 
  • Stop 24, Folkestone Services, Junction 11, M20, Hythe, Kent, CT21 4BL”

We would be grateful for your support in sharing this information with your members and we have also attached this messaging for drivers translated into 20 languages.

 

The further background, received from HMRC, relating to this temporary closure is as follows:

“Following the recent announcement (16 June 2022) that the Dover Inland Border Facility will no longer be built, Sevington will be the main strategic site to support customs controls for the Short Straits.

HMRC will be completing some additional testing at Sevington to maximise the capability of the site and identify any further enhancements to streamline operations for customers using the facility.

On the following dates: 16 – 19 August 2022 the Ebbsfleet, North Weald, and Warrington HMRC IBF sites will be closed, and all drivers will be routed through Sevington.

The commercial operations at Dover Western Docks and Stop 24 will not be impacted by the testing and will continue as normal. The HMRC IBF facilities at these two sites will not be available and will show as unavailable on the HMRC app.

As is currently the case, live animals cannot be accepted at Sevington IBF. For any vehicles requiring customs processes relating to live animals in the South East, vehicles will need to attend: 

  • Dover Western Docks, Freight Clearance Centre, Cruise Terminal 1, Lord Warden Square, Dover CT17 9DH 
  • Stop 24, Folkestone Services, Junction 11, M20, Hythe, Kent, CT21 4BL

Following the completion of this exercise, we anticipate some further testing may be required to assess the results of any improvements. We will update you in due course.

We have prepared the attached electronic leaflets in a number of languages* and would be very grateful for your support in distributing this information through your own communications channels. We will also be cascading communications through a variety of government and industry channels.

* Arabic, Bulgarian, Croatian, Czech, Dutch, Estonian, French, German, Hungarian, Italian, Latvian, Lithuanian, Polish, Persian, Romanian, Russian, Serbian, Slovenian, Spanish, Turkish.”